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Click here to read our
31 day return policy Lowest Price Guarantee Guidelines:
Since it is practically impossible to visit all of our
competitors' websites daily, we have put into place a Lowest Price Guarantee
Program. Through this program, you are guaranteed to get the best deal
through us on any watch that we sell.
We will match and beat the final price (ie: price of
the watch plus any shipping charges) of another website by 4% or $12, whichever
is less, when all of the following
criteria are met.
- What we are matching is not from any auction
sites including eBay, Yahoo Auction, etc. Sellers on auction sites are often
gray market vendors who cannot disclose their supply sources and have no way
of guaranteeing the authenticity of the merchandise. Recourse is very limited
and generally only involves leaving a negative feedback if you receive an item
that is not as advertised. Many sellers have a very strict return policy and
give you very little time to return an item. We offer you 31 day return - as
far as we know, this is the longest time offered by any watch dealer on the
Internet.
- The website we are matching must be a site located within the United States and must be
an established site as determine by Discount Watch Store (typically this means the website needs to have
at least a working phone number).
- The website we are matching must not require
a login in order to make a purchase. This includes one day deal sites such
as Woot.com and Shnoops.com.
- The item that we are price matching must be
the same item with no
modification of any sort. Different styles in the same series are not
considered same models.
- The dealer that we are matching the price must have the item in question
in stock at the time of purchase.
If any of the above criteria is not met, we reserve that right to refuse
price matching.
Exception: From time to time, ShopNBC
(including its affiliates) may price certain
models below dealer costs. When that happens, we apologize that we cannot price
match. We will let you know if that is the case and give you our best offer.
To have us beat the price on an item, please
email us the URL where you
found the same item for less. You can just copy and paste the URL from your
browser into your email and then send the email to us at
info@discountwatchstore.com.
When we get the email, we will visit that site and make sure that all the
criteria are met.
Once we visited the site, if we determine that
all the criteria are met, we will beat their prices by 4% or $12, whichever is
less. Please note that the best price guarantee voids all offers including free
gifts (with the exception of the polishing cloth), coupons and any other
promotion offers we may have.
If you have any questions about our lowest
price guarantee guidelines, please contact
us either by phone at toll free 866-371-2330 or via
email.
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