LOWEST PRICE GUARANTEE GUIDELINES:
Since it is practically impossible to visit all of our competitors' websites daily, even though we do our best, we have put into place a Lowest Price Guarantee Program. Through this program, you are guaranteed to get the best deal through us on any watch that we sell.
If you find a lower price on an item we sell elsewhere for less, we will beat the final price (ie: price of the watch plus any shipping charges and taxes) for that item by 4% or $12, whichever is less (ex: if we have item A for $102 and competitor has the same item A in the same condition for $100, we would beat it by 4% and offer you item A for $96 or if we have item A for $320 and competitor has it for $310, we would beat it by $12 and offer you item A for $298), when all of the following criteria are met.
- We do not price match eBay auctions.
- The website we are matching must be a site located within the United States and must be an established site as determine by Discount Watch Store (typically this means the website needs to have at least a working phone number).
- The website we are matching must not require a login in order to make a purchase.
- We don't match one deal per day sites and/or daily deals on a regular site.
- The item that we are price matching must be the same item with no modification of any sort. Different styles in the same series are not considered same models.
- The dealer that we are matching the price must have the item in question in stock at the time of purchase.
If any of the above criteria is not met, we reserve that right to refuse price matching.
Exceptions: From time to time, ShopNBC (including its affiliates) may price certain models below dealer costs. When that happens, we apologize that we cannot price match. We will let you know if that is the case and give you our best offer. For Casio, Luminox and Seiko watches, we reserve the right to not match non-authorized dealers.
To have us beat the price on an item, please email us the URL where you found the same item for less. You can just copy and paste the URL from your browser into your email and then send the email to us at firstname.lastname@example.org. Price match requests are generally answered within 24 hours. If you submit your request on a weekend or a holiday, it will be responded to the next business day.
Once we visited the site, if we determine that all the criteria are met, we will beat their prices by 4% or $12, whichever is less. Please note that the best price guarantee voids all offers including any Reward points, free gifts, coupons, and expedited shipping offers, and any other promotion offers we may have. Free standard shipping within the USA will always apply regardless of whether an order is price-matched or not.
30 DAY PRICE PROTECTION GUARANTEE
Within 30 days of your purchase, if you find the same item elsewhere for less and the above criteria are met, we would refund you the difference as an one time courtesy.
If you have any questions about our lowest price guarantee guidelines, please contact us either by phone at toll free 866-371-2330 or via email.